Questions, and how to look after it

If the answer isn't here, WhatsApp us — 011-2345 6789 [CHECK], Mon–Sat 9am–6pm.

Buying and delivery
RM6 flat to anywhere in Peninsular Malaysia, 2–4 working days. Sabah and Sarawak is RM50 for two items, 4–7 working days. The rate is shown before you pay, never added after.
Tested. Twelve checks per batch — thermal shock, lead and cadmium migration, rim finish, set weight, glaze coverage and a packing drop. The report for the batch you're buying is linked on the product page, and we'll send it on WhatsApp if you'd rather read it first.
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Care guide

Hand-glazed ceramic, day to day

Washing

Dishwasher safe on a normal cycle. Hand-washing keeps the glaze glossier for longer, especially on the leaf veins.

Heat

Microwave and oven to 180°C are fine — that's what the thermal cycling tests for. Keep it off the grill and away from open flame.

Stacking

Stack no more than six plates and put a cloth between them if you stack the bowls. Most chips happen in the cupboard, not at the table.

Stains and marks

A paste of bicarbonate and water lifts tea and turmeric marks. Don't use a scouring pad — it dulls the glaze permanently.

Every ceramic piece carries a 2-year quality assurance warranty against glaze and structural defects. Chips from a drop aren't covered — but tell us anyway and we'll see what we can do.

Secure checkout
FPX, Touch 'n Go eWallet, GrabPay, Visa and Mastercard. Paid in full on this site.
Delivery
RM6 flat, Peninsular Malaysia, 2–4 working days. Sabah & Sarawak RM50 for two items, 4–7 days.
Returns and warranty
14 days, unused and in the box. We pay return postage. 2-year quality assurance warranty.
Talk to a person
WhatsApp 011-2345 6789 [CHECK], Mon–Sat 9am–6pm. Replies inside the hour in working hours.
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